file

To send files in a chat, use the file reply type.

Properties

Property	Type	Required	Description
fileUrl	String	Yes	File URL.
fileName	String	No	File name. Can be aliased as text or caption.
mimeType	String	No	File media type.

Syntax

{
  "type": "file",
  "fileUrl": "https://example.com/file.xlsx",
  "fileName": "file.xlsx",
  "mimeType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
}

Channel restrictions

file is only supported in the following channels:

• Chat API

• Chat widget

• edna WhatsApp 2.0

• Microsoft Teams

  tip

  The preferred way of sending files in Microsoft Teams is to use the raw reply type.

• edna.chatCenter

• Webim (External Bot API 2.0)

How to use

state: SendManual
    a: To configure the service, follow the steps described in the instruction below.
    script:
        $response.replies = $response.replies || [];
        $response.replies.push({
            "type": "file",
            "fileUrl": "https://example.com/manual.pdf",
            "fileName": "manual.pdf",
            "mimeType": "application/pdf"
        });