Built-in functions

Built-in functions are special objects and functions provided by the platform. You can invoke them from any JS script without defining them separately.

Function	Description
bind	The function is used for setting up handlers.
capitalize	Converts the first letter of the string passed to it to uppercase and the rest of characters to lowercase. Used to display names.
currentDate	Returns a moment.js object with the current date.
hasOperatorsOnline	Checks the presence status of agents.
log	Outputs a message to the server log and is used for debugging.
parseXml	Converts the .xml text passed to it to a JSON object.
toPrettyString	Converts the object passed to it to a formatted JSON object with indents.